01Are you a roofing company?
No. Evergreen Roofing — Newport Beach is a free matching service. We do not hold a roofing licence, we do not employ crews, and we never come to your house. We pass your request to independent local contractors who do the work and who you hire directly.
02How quickly will someone call?
Most requests are picked up the same day, often within an hour. Emergencies are prioritised. If you have not heard anything by the next morning, check voicemail — contractors usually call from a mobile.
03Can I just put a new roof over the old one?
Often you legally can, and it is usually a poor idea. Overlaying hides the condition of the decking, adds weight, shortens the life of the new shingles by trapping heat, and doubles the cost of the next tear-off.
04I rent. Can I use this?
You can submit it, but the owner has to authorise any work, so the useful move is to get the landlord to make the request or to give you permission in writing first. Contractors will not start work for a tenant.
05Can I stay in the house while it is done?
Most people do. Expect noise from early morning, dust in the attic, and a day where the driveway belongs to the crew.
06Why does ventilation keep coming up?
Because a badly ventilated attic cooks the roof from underneath and takes years off it. Intake at the eaves and exhaust at the ridge, in balance. It is cheap during a re-roof and awkward afterwards.
07What happens to my information?
Your details are passed to up to three local roofing contractors so they can quote. That is the only use. You can ask us to delete them at any time, and there is a do-not-sell page for exactly that.
08Do you handle commercial buildings?
We do. It is a different set of contractors — commercial and low-slope work is a separate trade from residential re-roofing — so answering the property question accurately matters.
09Should I repair or replace?
Rough rule: if the covering has more than about five years left and the damage is confined to one area, repair. If it is at the end of its life or you are patching the third leak in two years, you are paying instalments on a replacement.
10What time of year is best to re-roof in Newport Beach?
Here, the long dry run from May to October is the easy window. November through March is when the phone rings hardest, which means less flexibility on dates and less room on price.
11What if the decking is rotten underneath?
Expect a few sheets on most older roofs. Get the per-sheet rate in the contract. Open-ended decking charges are where a fixed price stops being fixed.
12Are the contractors licensed and insured?
Contractors have to give us their state licence number and proof of liability and workers compensation cover before they can receive requests. You should still ask to see current certificates yourself before work starts — a licence can lapse between checks.